TERMS OF SERVICE

OVERVIEW

This website is operated by REFYN RACEWEAR LTD. Throughout the site, the terms “we”, “us” and “our” refer to REFYN RACEWEAR LTD.

By visiting our website and/or purchasing from us, you agree to these Terms of Service and the policies referenced on our website.

Please read these Terms carefully before using our website or placing an order.

1. ONLINE STORE TERMS

You may not use our products, website or services for any illegal or unauthorised purpose or violate any applicable laws when using our website.

We reserve the right to refuse service, cancel orders or restrict access to our website where reasonably necessary, including in cases of suspected fraud, misuse or unlawful activity.

2. PRODUCTS

REFYN motocross racewear is produced on a made-to-order basis.

We make every reasonable effort to display product colours, designs and images accurately. However, colours may vary slightly between screens, printed fabrics and different materials.

Product specifications, designs, availability and pricing may be changed without notice.

3. SIZING

Customers are responsible for selecting the correct size when placing an order.

Please review our Size Guide carefully before ordering. As REFYN gear is made to order, products cannot normally be returned or exchanged because an incorrect size was selected.

This does not affect your statutory rights where goods are faulty, not as described or otherwise fail to meet applicable legal requirements.

4. RIDER ID & PERSONALISATION

Where Rider ID is selected, you are responsible for checking that the rider name, number and other information submitted with your order are correct.

Where a digital proof is supplied, production may begin following approval.

Personalised products cannot normally be returned, exchanged or refunded once production has begun, except where required by applicable consumer law.

5. ORDER PRODUCTION

REFYN products are made specifically for each order.

Our typical production time is approximately 2–3 weeks. Production times are estimates rather than guaranteed completion dates and may vary during busy periods or because of circumstances outside our reasonable control.

6. PRICING & PAYMENT

All prices displayed on our website are shown in the applicable store currency.

Prices may change without notice. The price applicable to your purchase will be the price displayed when your order is placed, subject to correction of obvious pricing or technical errors where permitted by law.

Payment must be successfully completed before an order can enter production.

7. SHIPPING

REFYN gear orders include FREE DHL EXPRESS SHIPPING.

Once production is complete and your order has been dispatched, tracking information will be sent to the contact details provided with your order.

International customers may be responsible for import duties, taxes, customs charges or other fees imposed by authorities in the destination country.

Further information is available in our Shipping Policy.

8. CANCELLATIONS, RETURNS & REFUNDS

Because REFYN products are made to order, cancellation, return and refund restrictions apply once an order has entered production.

Personalised Rider ID products are also subject to additional restrictions.

Nothing in these Terms excludes or limits your statutory rights in relation to goods that are faulty, not as described or otherwise do not meet applicable consumer-law requirements.

Please see our Refund Policy for full details.

9. ORDER INFORMATION

You agree to provide accurate and complete information when placing an order, including your name, email address, delivery address, sizing selections and any Rider ID information.

REFYN is not responsible for delays or delivery problems caused by incorrect information supplied by the customer, except where responsibility cannot legally be excluded.

10. INTELLECTUAL PROPERTY

The REFYN name, branding, product designs, graphics, photographs, website content and other original material are owned by or licensed to REFYN RACEWEAR LTD unless otherwise stated.

You may not reproduce, distribute, sell or commercially exploit our intellectual property without prior written permission.

11. THIRD-PARTY SERVICES

Our website may use or provide access to third-party services, including payment providers, delivery companies and ecommerce technology providers.

Your use of certain third-party services may also be subject to the applicable provider's terms and policies.

12. WEBSITE INFORMATION

We make reasonable efforts to ensure information displayed on our website is accurate and current.

Occasionally, information may contain typographical errors or inaccuracies relating to product descriptions, prices, availability or other information.

Where permitted by law, we reserve the right to correct such errors and update information.

13. PERSONAL INFORMATION

Your submission and use of personal information through our store is governed by our Privacy Policy.

14. PROHIBITED USE

You must not misuse our website, attempt to interfere with its security or operation, introduce malicious software, collect information unlawfully, infringe intellectual-property rights, or use the website for unlawful purposes.

15. LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the extent permitted by law, REFYN RACEWEAR LTD will not be responsible for indirect or consequential losses arising from use of our website or products where such losses were not reasonably foreseeable.

Your statutory consumer rights remain unaffected.

16. SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be published on this page and will apply from the date it is published, subject to applicable law.

18. GOVERNING LAW

These Terms are governed by the applicable laws of England and Wales.

Nothing in this section prevents a consumer from relying on any mandatory protections or rights available to them under applicable consumer law.

19. CONTACT

Questions regarding these Terms can be sent to:

REFYN RACEWEAR LTD
10A Castle Meadow
Norwich
NR1 3DE
United Kingdom

Email: tom@refynracewear.com