RETURNS & REFUNDS

ALL SALES ARE FINAL

Every REFYN product is made to order specifically for you. Once your order has entered production, it cannot be returned, exchanged or refunded.

Please check your product, colourway, sizing and order details carefully before completing your purchase.

---

RIDER ID & PERSONALISED ORDERS

Products featuring Rider ID personalisation, including a rider name or number, are produced specifically to your requirements and cannot be returned, exchanged or refunded.

Please ensure all names, numbers and other personalised information are correct before submitting your order.

---

SIZING

It is the customer's responsibility to select the correct size.

Please check our Size Guide carefully before ordering. We cannot accept a return, exchange or refund because an incorrect size has been selected.

---

CHANGES & CANCELLATIONS

If you have made a mistake or need to change your order, please contact REFYN as soon as possible.

As our products are made to order, production may begin shortly after your order is placed. Once production has started, your order cannot be cancelled or refunded, and we cannot guarantee that any changes can be made.

---

FAULTY, DAMAGED OR INCORRECT ITEMS

If your order arrives faulty OR damaged, please contact REFYN as soon as possible.

Include your order number, a description of the issue and clear photographs so we can review it.

Where an item is faulty, damaged or has been supplied incorrectly, we will provide an appropriate remedy in accordance with your statutory rights.

---

COLOUR

We make every effort to represent our products and colourways as accurately as possible.

However, colours may appear slightly different depending on your device, screen settings and display calibration. Minor differences between colours displayed digitally and the finished physical product are not considered a manufacturing fault.